Subscription
Subscription tailormade for RIDER
We have developed Scanning Hours packages to provide Dronetag RIDER users with greater flexibility, enhance efficiency, and ensure a stable LTE connection for the built-in SIM card. These packages support seamless data transfer while also ensuring visibility and security for Dronetag users' detection data.
Scanning Hours packages are available for purchase through the Dronetag app or our online store.
It is important to understand that Scanning Hours packages for RIDER basically means purchasing Data Bundles with limited validity. These Data Bundles are roughly counted to data consumed in one hour of constant detection of DJI drone.
Each RIDER purchase includes 40 free Scanning Hours, valid for two months! This allows you to detect drones using the Dronetag cloud. Once the 40 hours or two months have expired, you can choose to purchase an additional package completely commitment-free.
Scanning Hours packages
If you want to continue using RIDER in Online Mode after the two-month free trial or once the 40 Scanning Hours have been used, you can purchase a Data bundle, available in the form of tailor-made Scanning Hours packages for RIDER:
| Scanning Hours | Validity | Price |
|---|---|---|
| 60 Scanning Hours | 3 months | €75 / $75 |
| 240 Scanning Hours | 12 months | €240 / $240 |
You have 12 months from the date of purchase to activate your Scanning Hours package. We will notify you before this period expires.
Additionally, you can use your Scanning Hours package with any other RIDER of your choice — it does not need to be activated from the account used for the purchase. However, once the code is activated, it must be used on a single device, and you will have 3 or 12 months (depending on the selected package) to consume the Scanning Hours.
If you choose not to purchase a new Scanning Hours package, RIDER cannot be used in Online Mode. Instead, you can operate RIDER via Bluetooth using the Drone Scanner app, but without cloud-based features such as detection history and other advanced functionalities.
Definition of one Scanning Hour
One Scanning Hour is calculated based on the data consumed when continuously detecting a single DJI drone for one hour.
When RIDER is scanning but no drones are detected, only minimal data is used. This means that scanning without detections consumes almost no Scanning Hours. Data usage is calculated per device.
If three drones are detected simultaneously and the detection lasts 30 minutes, this will consume 1.5 Scanning Hours from your package.
How to check for Scanning Hours left and its Expiry Date
You can easily check your remaining Scanning Hours in the Dronetag app by following these steps:
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Open the Dronetag app
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Navigate to Profile > My Devices > Dronetag RIDER
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View the status bar, which displays the percentage of data consumed and data remaining
You can also see the expiration date of each Scanning Hours package.
If multiple Scanning Hours packages and Subscriptions are active, the status bar will show the total amount of Scanning Hours packages, including perentage of its use. Below the bar, you can see a list of how many packages are currently in use and list of expired or used packages.
How to check for purchased Scanning Hours packages
In the Dronetag app, you can also access a list of flight hours purchases, allowing you to keep track of your spending.
How to check your purchase history:
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Open the Dronetag app
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Go to Profile > Account > Data Bundles
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Tap the Manage button
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View the full list of all Scanning Hours packages you have purchased
How do you know you are out of Scanning Hours without Dronetag App?
You can tell when your Scanning Hours have run out by checking your RIDER device. If the LINK LED indicator starts blinking red while scanning or after turning RIDER on (while RIDER is paired to your account), it means there is no connection between RIDER and the cloud.
Then you need to purchase a new Scanning Hours package or to use RIDER with Drone Scanner app via Bluetooth in Offline mode.
How to purchase new Scanning Hours package
When your free trial ends or you use up your Scanning Hours package, you will receive email notifications at 75%, 90%, and 100% usage. These emails will include instructions on how to purchase a new Scanning Hours package.
The Dronetag app will notify you via push notifications when your Scanning Hours are almost and completely consumed, and offer you the option to purchase a new Scanning Hours package.
How to purchase Scanning Hours package in Dronetag App
If your Scanning Hours package is almost or completely used up, the Dronetag app will notify you via a push notification. Simply tap on the pop-up window and follow the steps to purchase and activate a new Scanning Hours package of your choice.
If you want to purchase a package, there are two basic steps to follow:
- To Purchase Scanning Hours package
- To Activate Scanning Hours package
To purchase the Scanning Hours package:
To purchase a Scanning Hours package, even if you want to purchase it in advance, follow these steps:
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Open the Dronetag app
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Navigate to Profile > Account > Data Bundles
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Select Purchase New Data Bundle
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Choose your preferred currency
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Select the Scanning Hours package you want to buy
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Click the Purchase Bundle button
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Choose your payment method (credit card, Apple Pay, or Google Pay)
You have successfully purchased a Scanning Hours package! The app will now return to the Data Bundles screen, where you will receive your Data Bundle code. You can choose to activate it immediately or later. Unactivated codes remain valid for 12 months from the date of purchase.
To activate the Scanning Hours package:
To activate your Scanning Hours package, follow these steps:
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Go to the Data Bundles screen
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Tap the Activate Data Bundle Code button
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The Data Bundle code will already be filled in
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Select your RIDER device
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Tap the Activate Bundle button
Your Scanning Hours package is now activated, and you can start scanning for drones immediately!
You can purchase and activate multiple Scanning Hours packages at the same time. Each package will have its own expiration date, starting from the day it was activated.
Using RIDER without a Scanning Hours package
While a Scanning Hours package for RIDER significantly enhances your experience, it's important to note that our products can also be used without a subscription or Scanning Hours package. We understand the value of flexibility and choice for our customers, and we want to reassure you that purchasing Scanning Hours packages is not mandatory to use our devices.
You have the freedom not to purchase any other subscription or Scanning Hours package, once you finished the last one. We are not in the business of locking our users into perpetual payments just to use their devices. The Scanning Hours package is not tied to the hardware, and your device will continue to function without it.
However, it's important to be aware that without a Scanning Hours package, you may not be able to use the full potential of your device. For instance, the Dronetag RIDER will be limited as the whole network connectivity will be unavailable, you may miss out on the convenience of storing your detections history on the cloud and accessing your previous detections.
If you decide to not utilize the enhanced Scanning Hours package with Dronetag RIDER, you need to use your RIDER with Drone Scanner app via Bluetooth. Here is how to use RIDER with Drone Scanner app.