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Checking Connectivity Plan Status

You can check your current Connectivity Plan status anytime in the Dronetag App (mobile or web):

Option 1 – From Home Screen​

On the home screen with the map, tap your RIDER profile card to open the device detail screen.
You’ll see the current state of your Connectivity Plan usage.

Option 2 – From Profile​

Open Profile → Account Details, where you’ll find a list of all your active, expired, or pending bundles.

Checking Connectivity Plan Status

What Happens When Connectivity Plan Expires​

Once your Connectivity Plan runs out or expires:

  • Cloud data storage is paused
  • RIDER switches to Offline Mode

You can still scan drones via Bluetooth with the Drone Scanner (Gen. 2) app. Just don´t forget to turn LTE feature off in your RIDER´s Configuration page in Dronetag app.

note

To continue detecting in Online Mode, activate a new Connectivity Plan.
Learn how in the Purchasing a Connectivity Plan chapter.

Questions & Support​

If you have any questions about your Connectivity Plan or account, we’re happy to help.
Contact our support team or email us directly at support@dronetag.com.
We’re here to make your Dronetag experience seamless.