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Troubleshooting

Here are few suggestions for troubleshooting the Dronetag On-Premise Node and Dronetag Scout.

Dronetag Direct Support

Currently, all On-Premise deployments are supplied with direct support by Dronetag, therefore this section is rather short. If you have any questions or need assistance, please reach out to us.

App doesn't display on HDMI​

  1. Make sure the file ~/use_app is present on the node filesystem.
  2. You can try to run it manually using the startx command in the terminal.

App froze/stopped working on HDMI​

  1. Try refreshing the page (F5 or Ctrl + R)
  2. If that doesn't work, try restarting the node by pressing the power button on the front of the device.

App not reachable over the network​

  1. Make sure the node is connected to the same local network as your computer or mobile device.
  2. Try running the app over HDMI to see if everything is working correctly there.