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Checking Data Bundle Usage

Data Bundle Overview

You can check your current Data Bundle status anytime in the Dronetag App (mobile or web):

Option 1 – From Home Screen​

On the home screen with the map, tap your RIDER profile card to open the device detail screen.
You’ll see the current state of your Data Bundle usage.

Option 2 – From Profile​

Open Profile → Account Details, where you’ll find a list of all your active, expired, or pending bundles.

A simple visual chart shows:

  • Blue: Hours already used
  • Grey: Hours remaining
  • Green: Additional bundles purchased but not yet active

What Happens When Data Bundle Expires​

Once your Data Bundle runs out or expires:

  • Cloud data storage is paused
  • RIDER switches to Offline Mode

You can still scan drones via Bluetooth with the Drone Scanner (Gen. 2) app.

note

To continue detecting in Online Mode, purchase and activate a new Data Bundle.
Learn how in the Purchasing a Data Bundle chapter.

Questions & Support​

If you have any questions about your Data Bundle or account, we’re happy to help.
Contact our support team or email us directly at support@dronetag.com.
We’re here to make your Dronetag experience seamless.