Purchasing a Data Bundle
Data Bundles let your RIDER stay connected to the Dronetag Cloud via its built-in LTE SIM.
They enable:
- Real-time data sync
- Detection storage and history
- Remote monitoring
- API and third-party integrations
You can purchase and activate bundles directly in the Dronetag App (mobile or web).
A Dronetag account is required for activation.
Before purchasing, make sure you’ve used your 40-hour free trial that comes with every new RIDER.
To check all your active, inactive, or expired Data Bundles, open the app and go to:
Profile → Account → Manage Data Bundles → Manage
More information is available in the Checking Usage chapter.
Purchasing a New Data Bundle
To purchase a bundle, follow the steps in the
How to purchase a Data Bundle in Dronetag App guide.
It explains how to select, buy, and activate your bundle.
Payment Methods
We accept the following payment methods:
- Credit Card
- Apple Pay
- Google Pay
All payments are securely processed via Stripe - we never store your payment information.
Every RIDER includes a free trial bundle (40 Detection Hours, valid for 2 months).
Once it expires, you can buy a new Data Bundle anytime to continue using Online Mode.
If you don’t purchase a bundle, simply switch to Offline Mode via Drone Scanner (Gen. 2).
Troubleshooting Payments
If your payment doesn’t go through, check the following:
- Your card supports online/international payments
- Your billing details are correct
- Your bank has authorized the transaction (some cards require in-app confirmation)
- Apple Pay / Google Pay are linked to valid cards
If issues persist, try another payment method.
Still having trouble?
Contact support@dronetag.com and include a brief description or screenshot of the issue - we’ll help you fix it quickly.